PRESS RELEASE FOR IMMEDIATE RELEASE Panicware Inc. November 19, 2002 P.O. Box 30876 Seattle, WA 98103-0876 Press Contact Matina Fresenius matina@panicware.com 206.297.6993 Panicware Responds to Consumer Distress Over ClickSpring Ad- serving Software WINSERVS.exe Panicware has received hundreds of emails asking for help with a sudden surge in pop-up windows, caused by the WINSERVS.exe file installed by the ClickSpring / PurityScan web site or affiliate software programs paid to distribute this file. SEATTLE, WA (November 19, 2002) - Panicware Inc., a developer of PC software solutions, has discovered a new ad-serving file installed by the PurityScan / ClickSpring web site. This file is called Winservs.exe and it installs itself when users scan their computers for inappropriate material with the PurityScan software. The program then displays intrusive pop-up ads when the user is surfing. "The product simply places itself directly into the user's startup menu without their knowledge" said Nick Skrepetos, President of Panicware. "Upon closer inspection by our development team, we determined that the product does not allow a standard uninstall via the Control Panel Add/Remove Programs as most users would expect. We assume that this is an effort to make sure the product stays on the user's system. To detect and remove this product, Panicware has created a FREE product entitled Pop-Up Scanner which will shut down the product and remove it from your system. Panicware suggests that users do not re-run the PurityScan product or it will re-install itself each time it is run. Also included in this free product is a Personal Privacy Report which will show users exactly what types of URL and Browser history items are actually on their computers. "We continue to receive thousands of downloads of our software every day, and Pop-Up Stopper is in use by over 6 million users worldwide" said Matina Fresenius, CEO of Panicware. "We appreciate the feedback from users about additional Internet annoyances such as ClickSpring pop-ups, and we are happy to provide software to remove this intrusive ad-serving application." Pop-Up Stopper products support PC Platforms using Windows 95, 98, NT, ME, 2000 and XP. All Panicware software comes with free lifetime updates and free technical support. About Panicware Inc. Founded in 2000, Panicware Inc. is a developer of patent-pending ad-blocking software, privacy technology and Internet browsing enhancement tools. Contact Panicware Inc. at info@panicware.com ###