Panicware is deeply committed to protecting
the privacy of all Internet users. We protect your
information and never share it, period. Below is
information outlining our continued support for the
responsible management of consumer information.
Consumer
Information
During the process of delivering content to you,
Panicware does not collect any personally
identifiable information about you such as name,
address, phone number, or email address. We do not
require any information from users who download our
products. However, our Web hosting company, like
every hosting company, does obtain some types of generic,
non-personally identifiable information such as the
Internet Service Provider you use to connect to the
Internet, your browser type, or the type of computer
operating system you use. This information is
collected for statistical reporting, and is not
connected in any way to your personal information. See below for more
detailed information.
The information
collected by Panicware is used for the purpose of
collecting statistical data to ensure that we are
offering the types of programs that you want to
download. This information is not stored and is
routinely destroyed. It is never released to any
outside party.
Information Panicware may have access to in
reporting logs
To enable Panicware to provide better targeting to
you and appropriate reporting for our software
developers, Panicware collects several types of
non-personally-identifiable information about
consumers who are served ads by the Panicware site.
This information includes:
Your domain: e.g., .com, .net, or .edu. This
is standard information that is available with all
communication sent on the Internet.
Operating system: e.g., Windows, DOS,
Macintosh, or UNIX;
Browser version and type: e.g., Netscape
Navigator or Internet Explorer, Opera, Neoplanet or
other browser;
Browser language: e.g., Java or Unix;
Internet Service Provider (ISP): e.g.,
MindSpring or AOL;
Cookies
We do use session cookies in
our shopping cart system and remove them after order
completion. For fair and accurate payment to our
trusted resellers, cookies may be used to track your
order from their Web site to ours. If you choose to purchase our software online,
occasionally our in-house sales form may redirect
you to one of our trusted resellers as a convenient
alternative. The information they collect is always
kept private, however some Web sites may use cookies
to save the information as you move from one purchase
screen to the next. We may, from time to time,
partner with other Web sites and display their
advertising material on our site. These banners
and text links may use cookies to track referring
hits or downloads from our Web site. We do not
collect, trade, or share any information about
visitors to our site with anyone for any reason.
Links
This Web site may
contain links to other sites. Please
be aware that we are not responsible for the privacy
practices of such other sites. We encourage our
users to be aware when they leave our site and to
read the privacy statements of each and every Web
site that collects personally identifiable
information. This privacy statement applies solely
to information collected by this Web site.
Contests
From time-to-time our site requests information from
users via surveys or contests. Participation in
these surveys or contests is completely voluntary
and the user therefore has a choice whether or not
to disclose this information. Information requested
may include contact information (such as name and
shipping address or email address). Contact
information will ONLY be used to notify the winners
and award prizes. Survey information will be used
for purposes of monitoring or improving the use and
satisfaction of this site.
Sales Orders
In
order to accept credit cards over the Internet, and
reduce software costs by reducing fraudulent
charges, we will collect
standard information from you in order to process
your transaction, and all of that information will
be kept strictly confidential. Panicware may contact
you from time to time to inform you of updates or
changes to our products or other matters as we deem
appropriate.
If you have any
questions or concerns, please contact our offices by
email at info@panicware.com.
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